Sample Policy

Ensuring Serious Customer Selection

Charging a sample fee helps filter out customers who genuinely intend to proceed with the customization of streetwear apparel. By paying the sample fee, customers demonstrate their genuine interest and demand for custom clothing, saving both parties time and effort.

Funds for Sample Production

The sample fee plays a crucial role in the customization process. It is utilized to cover the designer's time and labor costs, acquire suitable fabrics and materials, and produce and process the samples. This allows customers to personally experience and evaluate the quality and design of the samples, ensuring that the final custom-made garments meet their requirements and expectations.

Guaranteeing High-Quality Custom Apparel

The collection of a sample fee signifies our commitment to the quality of custom clothing. By investing funds and resources into sample production, we can strive for high-quality streetwear apparel throughout the customization process. Customers can assess the details, fabric quality, cutting, and design accuracy through the samples, enabling them to decide whether they are satisfied and wish to proceed with the customization.

Avoiding Resource Waste

Charging a sample fee helps reduce resource wastage. A significant amount of time, materials, and labor are involved in producing samples during the customization process. By collecting a sample fee, we ensure that these resources are utilized for customers who have genuine intentions and determination to have clothing customized, avoiding wastage on uncertain demands or customers who haven't thoroughly considered their choices.

VIP Customers

We will provide free samples to our VIP customers. VIP customers are important long-term partners who have consistently supported and contributed to our brand and products. Their VIP status will be determined based on factors such as our history of cooperation, order quantity, and frequency.

Prospective Customers and Brand Customers

We are also willing to provide free samples to prospective customers with great potential and customers who have their own brands. These customers hold significant value in terms of product feedback and cooperation opportunities, and we aim to establish long-term partnerships with them. We will evaluate their eligibility for the free sample policy based on factors such as their potential, market influence, and brand recognition.

For other customers, we will offer paid sample production services.

This will help us cover the costs of materials, production, and shipping, ensuring that we can continue to provide high-quality custom clothing and professional services.