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  • Q1:What's your MOQ?
    For custom, MOQ is 200pcs as usual, you can send us your designs to negotiate the MOQ.For in stock, MOQ is 2pcs, it's good for new customers who need small quantity.
    2022/8/30 16:30:00
  • Q2:Can I add my logo on the garments?
    A2:As it's finished products, it's not available to put logo on. If you need custom logo, there is two ways to reach it: 1) Choose our custom service, 100pcs per design per color at least. 2) Choose our LOW MOQ Custom Catagory,10pcs is ok. There are t shirts, sweatshirts, hoodies, jackets and sweatpants, we can make printed and embroidered logo on them.
    2022/8/30 16:30:14
  • Q3:What's your payment terms?
    A3:1)Trade Assurance Payment(including Credit Card, E-checking,T/T,Online Bank and Pay Later) 2)Western Union
    2022/8/30 16:30:20
  • Q4:Do you accept PayPal?
    A4: Paypal is not available for now. We can use Trade Assurance, it protects online orders when payment is made through Alibaba, purchase with Convenience, Security and Extended Support.
    2022/8/30 16:30:24
  • Q6:Do you provide samples before order?
    A6:Yes, a sample can be sent to access your quality before the bulk order. Click to "Buy Samples"
    2022/8/30 16:30:28
  • Q7:When do you ship them?
    A7: For in stock,they will be shipped in 5~7 days. For customized logo items, they will be shipped in 7~10days.
    2022/8/30 16:30:33
  • Q9:How about your packing?
    A9: Inter packing:1pc/one poly bag Outer packing: Carton
    2022/8/30 16:30:38
  • Q10:How can I track my parcels?
    A10:We will send tracking number to you after delivery, you can got tracking info from shipping way website. Also, we will remind of you the package status.
    2022/8/30 16:30:42
  • Q11:Can you put my labels and hangtags?
    A11 : Free printing as your logo in singlet black
    2022/8/30 16:30:47
  • Q12:Can you custom my slogan bags?
    A12:We can custom your shipping bags. Low MOQ is 50pcs. One-stop service to make your brand package.
    2022/8/30 16:30:10
  • Q13:Can you do dropshipping, and how can I trade with you?
    It's an easy transaction for now, you can place the order online directly, and the consignee, please fill in your customer information. And if you have special requests and big quantity, please negotiate with our services.
    2022/8/30 16:30:07
  • Q14:How is structured your logistic and warehouse (you work also in dropshipping?)
    We also support customers to quickly customize samples and send them to the address specified by customers. If you want to do DROP SHIPPING, you need to use RAINBOW's original design stock for drop shipping. If it is customer's original design, it can be mass produced and put into our warehouse. We support sending one piece to customers.
    2022/12/6 14:26:40
  • Q15:If I want a different product from the ones you haven't in the catalogs is it possible?
    A15:Yes, it is possible. Light customization and full customization are our advantageous services. As a manufacturer who understands Streetwear culture, we have such advantages. At the same time, we also have design capabilities and accessories supply chain.
    2022/12/6 14:26:45
  • Q16:If I want a different product that you have are you able to create it?
    A16:Yes, looking at pictures to make patterns is the technical core of RAINBOWTOUCHES, because we have 5 pattern makers who have more than 25 years of experience in the clothing industry.
    2022/12/6 14:28:49
  • Q17:How long is the production time of the garments?
    A17:T-shirts are generally 18 to 25 days, hoodies are about 30 days, and jackets are about 40 days. Because it is a customized product, each item should be priced according to your needs.
    2022/12/6 14:28:53
Sina Lee
Sina Lee
Floor 2, No. 6, Jiaoyu 2nd Road, Chigang, Humen Town, Dongguan, Guangdong, China